0 Anonymous Asked: February 20, 2020In: Science & TechnologyWhat is the scope of systems provided by the IVR service provider in Mumbai?0ivr service providerivr service provider in mumbaiivr services ShareFacebook1 AnswerVotedOldestRecentmounachalla Bengaluru, India 2 Questions 113 Answers 0 Best Answers 317 Points View Profile mounachalla Professional Added an answer on February 20, 2020 at 3:06 pm The systems, created by IVR service provider in Mumbai are extremely capable when it comes to the functionality they can offer. Apart from marketing also IVR systems have a lot of implications that make them an extremely important tool for businesses that have to do a lot of customer interactions. The following are the various fields where these systems can be used effectively.Customer supportOne of the biggest usages of these systems is the after-sales support provided to the customers by the firms. With the help of IVR systems, these firms are able to keep in touch with multiple customers in touch and answer all their basic queries easily. IT can also reroute their calls to actual support staff and improve the effectiveness of the process to facilitate accuracy and growth for the firm. Companies are also able to cater more customers than they can with traditional customer care methodology which helps them to gain the trust of their customersSurvey and PollingAs IVR systems can reach a large number of audiences in a very small amount of time, things like surveys and polling can be easily done by using these systems. They can effectively record the responses of all the participants and can ensure that their contact details are also recorded and kept safely in the systems for future usage.0Reply Share ShareShare on FacebookShare on TwitterShare on LinkedInShare on WhatsAppSorry, you do not have a permission to answer to this question.